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Research Remotely

Research Assistance

Users can get assistance a variety of ways. Call Bush Library’s Research Assistance at the Central Service Desk at (651) 523-2373 or email the desk at bushref@hamline.edu. Bush Library is part of a worldwide cooperative chat service that users can use. The chat link is available on the library’s homepage.  Users seeking more in-depth assistance can request an appointment with one of the Research & Instruction librarians. These appointments will generally be delivered via Google Meet. Library users seeking face-to-face support can inquire about varying availability at the Central Service Desk. 

Interlibrary Loan **SUBJECT TO CHANGE**

Interlibrary Loan questions should be directed via email to the opens in new windowInterlibrary Loan staff. 

Bush Library Materials
  • Hamline's ebooks and other online content is available via our library website, guides and in HamCAT.
  • We do NOT mail physical resources directly to borrowers. You must pick up items at the Central Service Desk at Bush Library
MnPals Library Materials
  • MnPALS partner libraries are willing to loan their physical items to Hamline users via the once daily (M-F) courier delivery service between our schools. Please do not attempt to visit other libraries. Please calculate additional wait times to receive items sent from other lenders, due to physical distance between libraries. 
  • We do NOT mail physical resources directly to borrowers. Lending libraries determine the due dates of the materials they lend. These due dates could change in a COVID environment.
Interlibrary Loans
  • You are also able to use Interlibrary Loan (ILL) to request physical materials not at Bush Library or the other MnPALs libraries. Interlibrary Loan renewal requests can be placed via Requests in HamCAT.

Account and Technology Questions

Check out the library's COVID 19 FAQ page to see if it can answer any questions for you. If you are still in need of assistance, please contact the opens in new windowCentral Service Desk.