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ILL Transitional Request Process - Early Fall '22

Interlibrary Loans (ILL)

   Process for requesting items that Bush Library doesn't haveHamCAT request options to get ILL

Early Fall 2022: Use HamCAT forms for ILL

New Process

1st search for the item in HamCAT to try to find what you need

Turn on "Add results beyond..."  to search for items MnPALS  libraries don't have and are requestable:

Add results beyond Bush library and partner libraries

If the item found says "No online access" or "Check Partner Libraries": 

     Sign in to HamCAT (if you haven't already done so)

     Under "How to get It" click on "Request"

     Submit the form


2nd If you can't find the item in HamCAT, use the Interlibrary Loan request button on the top of HamCAT to fill out a form. 

interlibrary loan request button

For faster access make sure that you have already searched HamCAT before filling out the blank Interlibrary Loan Request online form.



Interlibrary Loan (ILL) requests submissions in HamCAT are part of a series of changes to Interlibrary Loan and Scan on Demand (faculty) services that will improve how users submit and manage their requests. Please note that you will not lose access to Interlibrary Loan, and services will not take longer than before.

Coming Soon

Streamlined Interlibrary Loans will be available within the near future. Read more details here.

Interlending Tips

* If you request an ebook through ILL, realize that you will probably be offered a print / physical copy of the book. Most libraries don't inter-lend ebooks due to licensing restrictions.

* You can still use WorldCat to look up citations, but you will now have to fill out a blank ILL form in HamCAT for your requests. The linking to ILLiad  pre-populated forms from WorldCat will no longer be operational. We recommend you use HamCAT first,  search by expanding beyond our partner libraries, and only use WorldCat if HamCAT provides zero results.


Difficult items to borrow through Interlibrary Loan:

  • eBooks
  • textbooks
  • conference proceedings
  • entire journals (request instead specific articles)
  • recently published books
  • rare books
  • video games or computer software 

Why is this changing?

Streamlined Interlibrary Loans:

  • No need for another sign in for ILLiad. A single sign on in HamCAT (Hamline Google) will allow users to see, request, and track Interlibrary Loans.

  • Estimated time for delivery of physical items such as books will be available soon. 
  • Our new HamCAT Interlibrary Loan functionality will be cloud based. So it should reduce ITS time for setting up and maintaining ILLiad in VDI and on library staff computers.
  •  Reduced need for users to fill out forms --  saving time and effort.


Continued service

What's not changing:

  • our courier service will continue Monday through Friday (weekends and holidays excepted) 
  • the library will continue to get your  requests  as quickly and efficiently as possible
  • we are continuing to be part of the MnPALS ConsortiumOpens in a new browser tab which works with MinitexOpens in a new browser tab


ILL offers all current Hamline faculty, staff, and students access to materials needed for coursework and scholarly research which are not currently available at Bush Library but are available at other libraries.

Questions about this? - Contact the  Bush Interlibrary Loan Department by sending an email to