"I fit in neither place"
"My dissertation research is on academic jargon and how we have a specific language at the university that creates in-groups and out-groups. Folks who have experience in higher education maybe understand what a major is, they understand what a minor is, they understand what the Fafsa is. For a student who is first generation, typically there’s a bigger learning curve, because these are not typical words that are used in their household or in their community. When we use that jargon in our admissions material or on our websites, it sends an unintended message to a lot of first-generation students: that you aren’t welcome here, because you don’t understand the language we’re using to promote our institution."