If you are off-campus when you access library resources you will be routed to the Off-Campus Access login page. You will be prompted for your Hamline username and passphrase (password) before you can access library resources.
The problem may be more widespread
...and we may already be working on resolving it.
If you get an error message saying, Your Username or Passphrase/Password was entered incorrectly, a number of things might be wrong:
Enter only your Hamline username -- do not include @hamline.edu. I.e. Enter hschmicht01 NOT firstname.lastname@example.org
You may have mistyped your username or passphrase. Make sure you are entering your current username and passphrase.
Your Hamline username is the account you use to access technology resources at Hamline like Blackboard, Learning House, your Google email account, the local network, the wireless network, or any computer on campus (computer labs, classrooms, or private offices). Your Hamline username originates in Piperline or Workday.
You’re trying to login using your Hamline email address instead of your Hamline username. Make sure you’re entering your Hamline username -- do not include @hamline.edu.
You have a password manager installed and it is interfering with the Off-Campus Access page.
If you use your browser's password manager or an add-on password manager (e.g. LastPass, 1Password), make sure your password manager has your up-to-date Hamline passphrase.
Another option is to try another Wi-Fi network to access our library resources. Visit a friend's house, the public library, or go to some other location with public Wi-Fi (e.g. coffee shops, malls, the airport, etc.) to see if you have the same access issues. If you don't, then the problem is most likely with your own home network.
If the above tips do not work, try using Hamline's Virtual Desktop (VDI) service. VDI allows you to launch a Microsoft Windows desktop as though you are on Hamline's campus. By doing so, you will have unrestricted access to library resources.