If you are not receiving responses, check the following settings and programming.
Check to see if your receiver is registering in TurningPoint.
1. Select Tools from your TurningPoint toolbar.
2. Select Settings.
3. Select Response Device.
4. The receiver will be displayed in the right hand pane. It will list the receiver ID, version and channel.
5. Note the Channel Number.
Make sure your ResponseCard RF is on the same channel as your receiver.
1. On the ResponseCard RF press Ch or GO.
2. (Channel number)
3. Press Ch or GO.
Make sure your ResponseCard XR is on the same channel as your receiver.
1. On the ResponseCard XR, press Menu.
2. Arrow down to Change Channel.
3. Press Enter.
4. Type in the channel number.
NOTE: The ResponseCard IR does not use channels.